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    Client Case Study

Northside Womens Specialists
SolTech EMR Delivers Tangible Value

According to Tanya Mack, Practice Administrator for NWS, "It is difficult to find quality vendors in this volatile business environment. It is even more impressive to keep them long term. I am happy to continue to recommend SolTech as an IT vendor for many areas. Tim Smith and company are truly extraordinary IT partners."

SolTech has been the outsourced IT provider for Northside Women's Specialists for over 8 years. SolTech's superior relationship with NWS has resulted from conversion to a paperless system, implementation of a 125+ seat EHR, and implementation of a PACS system for ultrasound image storage and reporting. SolTech has been instrumental in taking NWS from zero technology to a competitive technology enriched practice and now enjoys the fruits of a long term relationship with a very satisfied client.

Initially, SolTech worked with NWS to define a 3 year technology roadmap in line with the growth aspirations of the company.  With the technology roadmap in place, NWS utilized SolTech’s consultants as a non-biased third party to aid in the selection of an EHR software vendor most in line with the needs of NWS’s four practices. Following vendor selection, SolTech continued to work closely with NWS to determine the configuration of a network infrastructure that would efficiently handle all applications. NWS was able to rely on SolTech to effectively implement their entire network infrastructure and continues to utilize SolTech for on site and remote technical infrastructure support.

The implementation of the PACS system, the EHR system and network infrastructure has allowed NWS and SolTech to grow together. NWS recently opened their fifth office in the metro Atlanta area. In addition, NWS was purchased by Pediatrix, an approximately $1B medical practice giant. Pediatrix has since realized the capabilities available through SolTech and are in the process of nationally deploying a scaled version of NWS’s model.

 


Core Capabilities

Strategy Planning  • Technology Evaluation • Vendor Selection  • Implementation  • On Site and Remote Maintenance  • Software and Infrastructure Support Services  • 24/7 On Call Support  • Disaster Recovery

Technology Used

Nextgen EHR  and GE Viewpoint PACS applications • Microsoft Server 2003 •  Active Directory  • Microsoft Terminal services • Citrix  • Viewpoint • Veritas Backup  • Norton Antivirus • Microsoft Office • NAS • Microsoft Office Suite

Northside Women's Specialists (Atlanta, Georgia) is part of Pediatrix, the nation's largest provider of pediatric subspecialty and obstetric services. NWS offers women’s health medical expertise and state of the art technology to ensure personalized attention and quality medical care.

http://www.nws-obgyn.com

 

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